Client Concierge
How we look after you
Shipping & Returns
Complimentary insured shipping on orders above ₹2,000. Standard dispatch is 3–5 business days from the Kolkata atelier. Returns are accepted within 14 days for unworn pieces in original presentation.
Size Guide
Rings: S (14 mm), M (16 mm), L (17.5 mm), XL (19 mm). Bracelets: S (16 cm), M (18 cm), L (20 cm). Necklaces, earrings, anklets, and sets are typically One Size with adjustable closures where the craft allows.
Care & Provenance
Store pieces in the Flora pouch, away from moisture and perfume. Wipe with a soft cloth. Every creation ships with a certificate of authenticity naming the artisan collective and materials.
Contact Concierge
Write to concierge@flora.example with your order reference. For styling advice, include a note about the occasion — our atelier will reply within one business day.